Last Updated: 12-05-2025

We appreciate your enthusiasm for planning your trek with Thrill Karo. We understand that sometimes, plans may need to change. While we strive to ensure your experience is seamless, unforeseen circumstances can arise. In the event that you need to cancel your reservation, we have established the following cancellation policy.

We encourage you to make your booking in advance to secure your preferred dates. If you do need to cancel, please notify us in writing. Cancellation charges will be applied based on the date we receive your written notification.

While cancellations are rare, they can occur due to factors beyond our control, such as government regulations or unexpected events. Rest assured, we’re here to assist you through the process and ensure your experience with us remains positive. Your understanding and cooperation are greatly appreciated as we strive to provide exceptional service to all our guests.

We have designed a cancellation policy that is fair, feasible, and convenient for all our customers. The procedure is as follows:

Cancellation Terms

We understand that sometimes plans change, and if you need to cancel your booking with Thrill Karo, we aim to make the process as easy as possible.

• Cancellation made 30 to 10 days before the trip:
  You will receive a 25% refund of the total amount paid.

• Cancellation made within 10 days of the trip:
  No refund will be issued, as most trip arrangements have already been finalized.

To initiate the cancellation process, please email us at info@thrillkaro.com.

Refunds, if applicable, will be processed and sent to you within 7–10 business days from the date of cancellation.

At Thrill Karo, we aim to make your travel plans as flexible as possible, ensuring a smooth experience, even when plans change unexpectedly.

Special Conditions

• Government Regulations or Unforeseen Events:
  If your trip is canceled due to circumstances beyond our control (such as government restrictions, natural disasters, or unforeseen events), we will assist you with rebooking or providing a refund.
• Refund Processing:
  All refunds will be processed to your original payment method within 7–10 business days of receiving the cancellation request.

We aim to provide the best possible experience for our travelers, and we appreciate your understanding and cooperation. If you need to cancel your booking or have any questions, don’t hesitate to reach out to us at info@thrillkaro.com.